Terms & conditions.

Agreement to terms

These Terms and Conditions ("Terms") govern your use of services provided by X ZONE IT SRL ("NODED.CLOUD", "we"). By signing up, ordering a service, or using the NODED.CLOUD control panel, API, or websites, you agree to these Terms.

If you are entering into these Terms on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to these Terms.

Services we provide

NODED.CLOUD provides hosting infrastructure: virtual private servers (VPS), streaming VPS, dedicated servers, game server hosting, network connectivity and related support services.

Services are described at NODED.CLOUD. Specifications, pricing, and inclusions are as published on the date you place your order.

Your account

You are responsible for maintaining the confidentiality of your account credentials, for all activity that occurs under your account, and for keeping contact and billing information current.

In short: keep your password safe and your details up to date. We require valid identification on accounts above €1,000/month spend; we may also request KYC at any time for fraud prevention.

Billing and payment

Pricing and currency

Prices are quoted in EUR. VAT is added at the rate applicable to your jurisdiction.

Hourly services

Hourly services are paid from your prepaid account credit. Every started hour is charged as a full hour, and a service’s hourly charges in a calendar month never exceed its monthly price. Your usage for the month is summarised on one invoice. If your credit runs out, hourly services are suspended after one hour and terminated 48 hours later.

Monthly and longer billing periods

Renewal invoices are issued 14 days before the due date, and we email reminders before the due date. A service whose invoice is still unpaid on the due date is suspended that day, and terminated 3 days later if it remains unpaid.

Payment methods

We accept credit and debit cards, PayPal, cryptocurrency (Bitcoin, Ethereum, USDC, Litecoin and other coins offered at checkout), and bank transfers (SEPA / wire). Servers are deployed once payment is confirmed.

Account credit ("Add funds")

You may pre-load your account with credit through an Add funds invoice. Credit is stored as a service balance on your NODED.CLOUD account and can only be spent on our services.

Add-funds invoices are final and non-refundable. Account credit cannot be withdrawn, cashed out, transferred to another account or person, or refunded to the original payment method — including to a card, PayPal account, bank account, or cryptocurrency wallet. This restriction exists to prevent our billing system from being used as a money-transmission or value-transfer channel, in line with our anti-money-laundering (AML) and know-your-customer (KYC) obligations. Only add the amount you intend to spend on hosting.

Credit does not expire while your account is in good standing. Where a service you paid for with credit is cancelled or refunded under the section below, the amount is returned to your account balance as credit, not as cash.

We may decline or reverse an add-funds payment before the credit is used where we suspect fraud, chargeback abuse, sanctions exposure, or unlawful source of funds; in that case the payment is returned to its origin and the account may be closed.

Renewals

Monthly services renew automatically. We do not raise the price on renewal; the rate you signed up at is the rate you pay until you choose to upgrade.

Cancellation and refunds

Hourly VPS: Destroy the server from the panel at any time; charging stops at the end of the hour in progress. A stopped server that still exists keeps being charged.

Monthly VPS and game servers: Cancel any time. We refund unused time, prorated to the day, on a 7-day money-back guarantee for new customers.

Dedicated servers: Minimum term is one month. After the first month, cancel any time with 7 days’ notice. Custom-built configurations may carry a non-refundable hardware-fee component, disclosed at order time.

Account credit: Add-funds invoices are non-refundable. Services paid for with account credit are refunded as account credit only — see “Account credit” above.

Refunds are processed back to the original payment method within 14 business days.

Service availability

We aim for 99.9% monthly network and power availability on every service, excluding scheduled maintenance and force-majeure events. If we fall below it in a month, open a support ticket and we apply a service credit to your next invoice.

Acceptable use

You may not use our services to:

• Send unsolicited bulk email (spam) or run open mail relays.
• Host or distribute malware, phishing pages, or illegal content.
• Run network-abuse activity such as port scanning, brute-force attacks, or DDoS attacks against third parties.
• Violate copyright, trademark, or other intellectual property rights.
• Host content that violates Romanian or EU law.

What this means in practice: we reserve the right to suspend services immediately upon discovering active abuse, and to share user information with lawful authorities where required.

Reselling and VPN services are allowed. You may resell our services and run commercial services on them, including selling VPN subscriptions to your own customers, on any VPS or dedicated server. No special licence, product or written approval is needed. Keep access authenticated (unauthenticated open proxies are not allowed) and handle abuse reports about your customers’ traffic promptly; you remain responsible for how your customers use the service.

Bandwidth is unmetered in both directions. There is no transfer cap, no fair-use threshold, no throttling after a set volume and no overage charge. Sustained high traffic, including VPN traffic around the clock, is ordinary use; your plan’s port speed is the only limit.

Your data

You retain ownership of all data you store on our infrastructure. We do not access your data except as required to deliver services or to comply with valid legal process.

Where that data includes personal data, our Data Processing Agreement (GDPR Article 28) forms part of these Terms and applies from the moment you accept them. The companies that may process that data are listed at NODED.CLOUD/subprocessors.

You are responsible for backing up your data. We do not keep backups of your servers. You can capture up to 3 images of your own servers per account, charged per GB of image storage; you remain responsible for verifying that your copies meet your recovery requirements.

Limitation of liability

To the maximum extent permitted by law, NODED.CLOUD’s aggregate liability under these Terms is limited to the amount you paid us in the 12 months preceding the event giving rise to the claim. We are not liable for indirect, consequential, or punitive damages, including lost profits or lost data.

This limitation does not apply to liability that cannot be limited under applicable law (e.g., gross negligence under Romanian law).

Termination

Either party may terminate the agreement at any time. We may terminate immediately if you breach these Terms in a material way, fail to pay, or use our services for unlawful purposes.

When a service is terminated — by you, or for non-payment as described under “Billing and payment” — its storage is destroyed and the data on it cannot be recovered. Copy anything you need before you cancel.

Governing law

These Terms are governed by the laws of Romania. Disputes that cannot be resolved through good-faith negotiation are submitted to the competent courts of Giurgiu, Romania.

EU consumers retain the protections afforded by mandatory consumer law in their country of residence.

Changes

We may update these Terms. Material changes are notified by email at least 30 days before they take effect. Continued use after the effective date constitutes acceptance.

Contact

Questions about these Terms: email noc@noded.cloud, open a support ticket in your client area, or use our contact page.

Postal: X ZONE IT SRL · Bdul. 1 Mai 57, Sat Mihai Vodă, jud. Giurgiu, 087016, Romania.